Creating Alert Severities


This section shows how to create alert severities for your assets via the Alert section in the EnOS Management Console.


To define an alert severity, you need to provide an ID, description, and tag for it. The description of the alert severity supports globalization, where you can define the alert content in different languages.


For a specific domain asset, the alert severity definitions are typically found in its instructions. If needed, you can also customize the definitions according to your business needs or best practices in the domain.


For example, for a padmount transformer, potential security risks exist when the temperature exceeds 85 degrees centigrade. Therefore, the alert severity is Warning according to the device instructions. However, if the temperature exceeds 100 degrees centigrade, you can define the alert severity as Fault because the device might stop working.

Before You Start

Ensure that you have read the limitations for alert severities. See Alert Limitations.

Configuring Alert Severity

  1. Click Alert Service > Alert Severities from the left navigation menu of the EnOS Management Console.

  2. Click New Severity and provide an ID, description, and tag (optional) for the alert severity.


    ../_images/create_severity_level.png


Alert severities are mainly used for filtering the alert messages on the GUI and analyzing the historical alerts. The domain application identifies the severity of the alert by the ID of the alert severity.

Example of Alert Severities

The following table shows a typical alert severity list.

Alert Severity ID

Description

398000001

Info

398000002

Warning

398000003

Fault


The alert severity can be used as a key value in the application for a domain for the application to know the corresponding meaning of each alert severity. For example, in your alert application for a domain, you can set to display only the alerts with severity Warning and Fault in the GUI. This feature is achieved by setting to show alerts with alert severity ID 398000002 and 398000003.